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Grow and retain customer loyalty with CargoClub

We help freight forwarders create more loyal customers by delivering rewards that shippers truly value, powered by our B2B loyalty software.

Software for logistics to improve customer retention for freight forwarders

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Sustainable rewards for freight forwarders

Break free from offering endless discounts & create loyalty through sustainable rewards

The constant pressure to lower prices leaves forwarders stuck in unstable relationships and shrinking margins. Shippers often jump to competitors for the lowest rate, creating high churn and lost revenue. So how to improve customer retention for freight forwarders?

We believe there's a better way

By rewarding shippers with sustainable logistics solutions like carbon credits, you can differentiate your business and build lasting loyalty. This allows you to maintain your services at normal pricing, while providing shippers with meaningful value - like carbon neutral shipping - they can't get anywhere else.

Sustainable rewards for freight forwarders to support carbon neutral shipping

How we are different

CargoClub creates lasting loyalty by offering sustainable rewards like carbon insetting and offsetting through our B2B loyalty program, shifting away from outdated incentives based on price discounts.

The old and outdated way

Kill profits

No true loyalty

Endless price wars

Adds no value

Why this does not work

Giving discounts has a direct impact on your margins. Your customers expect the same discount on their next shipment. Competing solely on price can lead into an endless race to the bottom.

The new & sustainable way

Provides real value

Creates true loyalty

Maintain price

Reduce emissions

Why this works

CargoClub replaces outdated discount-based loyalty programs with sustainable rewards like carbon offsets, helping shippers meet emissions goals and comply with regulations.

This creates a real value for shippers while allowing forwarders to build long lasting relationships, maintain normal-price services, and drive a greener, more profitable future.

The power of loyalty

In a competitive industry, loyalty minimizes the need to continuously seek new clients, allowing you to concentrate on delivering quality and reliability. Improve customer retention for freight fowarders.

Digital loyalty program management for freight forwarders

Loyalty means

Recurring customers and business

Less costs to active customers

Generate unique customer data

Why your shippers love sustainable rewards

Upcoming regulations

Shippers face growing demands to comply with environmental regulations and showcase low-emission shipping solutions.

Commitment to sustainability

Rewards that help shippers report lower emission inventory and contribute to net zero goals.

Transparent and automated

Credits certified by an internationally recognized and independent body with third-party auditing, all automated through our API-first logistics loyalty solution.

A true partnership

CargoClub's digital loyalty program management positions you as more than a service provider—it establishes you as a partner in building a cleaner, more sustainable supply chain.

Everything you need to build a successful loyalty program

Create custom programs for your freight forwarder loyalty program

Create custom programs

Design B2B loyalty programs tailored to your business.

Select your carbon neutral shipping rewards for your freight forwarder loyalty program

Select your rewards

Offer carbon insets and offsets to help customers meet their climate goals.

Track your success with your freight forwarder loyalty program

Track your success

Gain insight into bookings, retention, and environmental impact.

Flexible pricing that scales with your success

Loyalty as a Service

Per shipper (up to 30 shippers)

€ 100 + 10% fee

All features: All features are included for every shipper

Fixed fee: Flat fee per participating shipper/month

Transaction fee: Charged per reward redemption

Enterprise Service

From 30 shippers and up

Custom price

All features: All features are included for every shipper

Custom pricing: Fit to your unique business needs

Scalable for growth: Scales to support your programs

We'll be there
every step of the way

Receive clear guidance and support while taking your first steps towards success

We set out to build a loyal and sustainable future for the logistics industry

Our goal is to shake things up, challenge norms, and redefine how you think about sustainable logistics and customer retention.

Contact CargoClub for loyalty software for logistics

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