Grow and retain
customer loyalty
with Cargo Club
We help freight forwarders create more loyal customers by delivering rewards that shippers truly value, powered by our B2B loyalty software.
Recognized by
Break free from offering endless discounts & create loyalty through sustainable rewards
The constant pressure to lower prices leaves forwarders stuck in unstable relationships and shrinking margins. Shippers often jump to competitors for the lowest rate, creating high churn and lost revenue. So how to improve customer retention for freight forwarders?
We believe there's a better way
By rewarding shippers with sustainable logistics solutions like carbon credits, you can differentiate your business and build lasting loyalty. This allows you to maintain your services at normal pricing, while providing shippers with meaningful value - like carbon neutral shipping - they can't get anywhere else.
How we are different
The old and outdated way
Kill profits
No true loyalty
Endless price wars
Adds no value
Why this does not work
Giving discounts has a direct impact on your margins. Your customers expect the same discount on their next shipment. Competing solely on price can lead into an endless race to the bottom.
The new &and sustainable way
Provides real value
Creates true loyalty
Maintain price
Reduce emissions
Why this works
CargoClub replaces outdated discount-based loyalty programs with sustainable rewards like carbon offsets, helping shippers meet emissions goals and comply with regulations.
This creates a real value for shippers while allowing forwarders to build long lasting relationships, maintain normal-price services, and drive a greener, more profitable future.
The power of loyalty
In a competitive industry, loyalty minimizes the need to continuously seek new clients, allowing you to concentrate on delivering quality and reliability. Improve customer retention for freight fowarders.
Loyalty means
Recurring customers and business
Less costs to active customers
Generate unique customer data
Why your shippers love sustainable rewards
Upcoming regulations
Shippers face growing demands to comply with environmental regulations and showcase low-emission shipping solutions.
Commitment to sustainability
Rewards that help shippers report lower emission inventory and contribute to net zero goals.
Transparent and automated
Credits certified by an internationally recognized and independent body with third-party auditing, all automated through our API-first logistics loyalty solution.
A true partnership
Everything you need to build a successful loyalty program
Create custom programs
Design B2B loyalty programs tailored to your business.
Select your rewards
Offer carbon insets and offsets to help customers meet their climate goals.
Track your success
Gain insight into bookings, retention, and environmental impact.
Flexible pricing that scales with your success
We set out to build a loyal and sustainable future for the logistics industry
Our goal is to shake things up, challenge norms, and redefine how you think about sustainable logistics and customer retention.
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